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Job Title:  Reconciliation & Partner Project Team Head

Division:  Operations
Department:  Loan Management
Location: 

Ho Chi Minh, VN

Description: 

JOB DESCRIPTION

JOB SUMMARY
- Manage Reconciliation & Partner Project team to make sure providing an efficient and high-quality service within company's procedures/guidelines
- Ensure quality of work by leading Team to achieve annual KPIs
- Periodic review, update, develop all related processes, manuals, workflows and regular/ad-hoc reports, internal & external audit yearly

KEY ACCOUNTABILITIES
- Manage team to ensure KPIs will be achieved
- Periodic review, update, develop all related processes, manuals, workflows and regular/ad-hoc reports, internal & external audit yearly
1. Reconciliation tasks:
- Performing daily disbursal & payment reconciliation process of all Partners & Dealers (including in banks, non-banks)
- Verifying any discrepancies relating to collection and escalating to Managers of Disbursement & Repayment team
- Reporting any findings about disbursal & payment transactions that may breach the Company’s regulations
- Following up money transfer from non-banks to SVFC’s accounts by 04:30 PM
- Checking banking charge fee of all partners accurately before paying
- Joining to review & improve Reconciliation processes on an annual basis
- Providing Monthly reconciliation reports to Finance or other related Divisions within TAT
- Liaising with ICT divisions for any projects to enhance reconciliation process
2. Partner project tasks:
- Monitoring all disbursal & payment partners cooperating with Shinhan Finance to renew contract/guarantee letter on deadline, solve issues, improve existing services and update any changes
- Dealing with new payment & disbursement partners to diversify and provide the most convenient payment services to customer
- Analyzing data & reports on partners to provide Managers and related Divisions upon request
- Liaising with ICT divisions for testing UAT, fixing or updating systems relating Partner projects.

JOB REQUIREMENTS

1. Qualification:
- Bachelor’s degree in major of Finance, Accounting, Business Administration
2. Experience:
- At least 5 years of experience in related area
3. Skill:
- Excellent Excel Skill
- Good command of English and Vietnamese
- Good negotiation skills
- Attention to detail and accuracy
- Good analytical skill, self-driven and persuasive
- High teamwork spirit, responsible and decisive
- Ability to work under pressure

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