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Job Title:  Assistant Operational Risk Manager

Division:  Legal & Compliance
Department:  Compliance & Operational Risk Management

Ho Chi Minh, VN


Job Summary

Operational Risk Management is currently within Compliance Department, Legal & Compliance Division’s management and responsibility. The jobholder shall assist Head of Compliance Department to take charge of Operational Risk Management and Business Continuity of Shinhan Vietnam Finance Company (“SVFC” or “Company”)

Key Roles & Responsibilities

  • Develops and implements an appropriate Risk Framework to meet the needs of the Company which meets the minimum standards defined the local regulator and/or the Group
  • Provides SVFC’s Risk Management Committee update on the on-going risk exposure monitoring (credit, counterparty, liquidity, operational and market risks)
  • Conducts oversight of risk-based decision making (e.g business planning, and project management) to provide operational risk advice to business functions in the Company
  • Develops SVFC’s risk management information requirements, reporting thresholds and monitoring methods for determining priorities
  • Coordinates with other Business Area Risk Coordinators (e.g., Credit Risk, Fraud, Finance) at regular intervals to identify the emerging trends in operational risk
  • Review and challenge the incident data, ensure the KIs, RCA and SA are updated based on the implication of internal incident on Departmental (Divisional) Risks, advise if there are any additional incidents that should be reported / discussed
  • Ensure the incident be appropriately identified, escalated, and captured by Functional Heads and Risk Coordinators according to the incident reporting requirements
  • Ensure business functions and company management in compliance with all internal requirements on risk management
  • Cooperate closely with IRM function to ensure the requirements per local Information Risk and Data Privacy policies are monitored and delivered with adequate controls in SVFC
  • Conduct the Business Continuity Management practice and requirements per SVFC/Group standards and policies to ensure the minimum level of the related risks in the Company
  • Develops and provides operational risk management training across the Company by formulating training materials and to ensure Operational risk and Business Continuity training is provided to all new and existing staff; to work towards the development of strong Risk culture in SVFC
  • Assisting in periodic review of the adequacy of the provisions in the functional process manuals
  • Coordinating and supporting the whole business in regulatory visits, investigations etc.
  • Assist in assessing the impact of new/ amended regulations on the business in term of operational risk management as well as external incidents, political and statutory changes, legal and regulatory changes, regulator, consultant and industry reports, emerging risks

Job Requirements


1.    Education: Bachelor degree in commerce / accounting and auditing / business / finance 
2.    Minimum experience: Prior 5 year of working experience in risk management/ compliance/ internal audit functions. Working experience in consumer finance/ commercial bank is an advantage 

3.    Qualifications (Knowledge, Skill, Abilities)    

  • Knowledge of financial services
  • Understanding banking / consumer finance regulations and products; risk management and compliance regime
  • Internal control/audit techniques 
  • Strong and proficient in MS Office skills

4.    Other Requirements    

  • Good command of the Vietnamese and English languages
  • Integrity, innovative, customer service, collaborative


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