Job Summary

• To assist Head of ICT Planning (major in ICT Infrastructure and Operation) in managing the Company’s IT Operation to ensure the entire company’s IT environment and business applications can always function properly and securely.
• Deliver a high quality of services to enhance the function of operation and meet internal customer’s expectations.

Key Roles & Responsibilities

• Participate in strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future technology across the organization.
• Establish Operational IT Team goals, objectives, and operating procedures.
• Participate in the development, maintenance and execution of an enterprise-wide disaster recovery and business continuity plan.
• Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources.
• Participate in the development, tracking, and control the information technology annual operating and capital budgets.
• Keep current with trends and issues in the IT industry, including current technologies. Advise, counsel, and educate business partners and staff on emerging opportunities.
• Ensure continuous delivery of IT services, monitoring of IT systems performance and taking an active role in security reviews.
• Hands-on active support of end users and hands-on active support of infrastructure assets as needed.
• Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.
• Prepare documentation and reports including but not limited to manuals, test guides, project plans and work breakdowns.
• Work in partnership with internal and/or external stakeholders to design, manage, test and seek agreement on development systems solutions to meet the needs of the business.
• Coordinate with other team to accomplish business requirement.
• Develop and suggest the recommendations for supporting implementation and continuous improvement to the team and department.
• Another task will be assigned.

Job Requirements