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Job Title:  Relationship Manager

Division:  Product Development
Department:  Sales Force – Auto Loan
Location: 

Ha Noi, VN

Description: 
  1. Key Roles & Responsibilities

 

  1. Build and maintain relationships with Car Dealers and Clients:
  • Take care activities and business partners to maintain the existing customer base.
  • Expand the client and partner network for business.
  1. Ensure completion of assigned quarterly and monthly business targets
  • Consulting on products and services of Auto Loan.
  • Combine cross-consultation with other products of the company.
  1. Carry out the process to get the appropriate approval levels.
  • Directly evaluate clients, suggest approval in accordance with the procedure
  • Create credit paperwork, guide the client in preparing the loan documents, and submit them in accordance with the company's rules.
  1. Follow the activities after disbursement:
  • Work with other departments after the customer is disbursed to check.
  • Follow up with client to achieve a safe credit growth rate.
  • Collaborate with other department for debt collection
  1. Activities assigned by Line Manager:
  • Achieve client relationship targets and KPI’s as set by the Line Manager.
  • Perform other task asks as directed by the line manager or regional business manager.

 

  1. Job Requirements

(Please specify minimum qualifications of the person who can work for the position effectively)

 

  1. Qualification
  • University/College Degree majored in Business Administration/Finance & Banking or any related major

2. Work Experience

  • At least 2 years of Auto loan experience or Car Dealer experience

3. Knowledge

  • Financial service, banking or Car Showroom knowledge preferred
  • Sales management activities, Sales execution
  • Language: English Upper-intermediate
  • Practical working experience in sales.

4. Skills

 

  • Interpersonal Communication skill, Teamwork spirit motivation skill
  • MS Office (Word, Excel, Access) and knowledge of CRM

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