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Job Title:  IT Business Analyst Supervisor

Division:  Information & Communication Technology
Department:  ICT Development

Ho Chi Minh, VN


I. Key Accountabilities


  • Support mobile application projects and analyze solutions for internal business requirements.
  • Gather and evaluate user requirements in collaboration with Application Development Manager and IT project manager to develop system/application for business needs.
  • Be business partner to understand business insights to proactively propose system solutions.
  • Illustrate and develop ideas using storyboards, process flows, UI mockups and prototypes…
  • Follow the development process and ensure that the specifications are met.
  • Engage in team communication for driving IT projects: monitor communication flow, list of next actions during requirements analysis and testing.
  • Test the software and write user documentation and user’s manuals
  • Ensure meeting deadline and quality standards


II. Job Specification / Possible Profile


  1. Education Background
  • Bachelor of IT or IT business management


  1. Main requirements
  • Minimum 3 years’ experience in IT business analysis
  • Strong analytical thinking and business process understanding
  • Being able to use English at work, fluent English writing is highly valued
  • Being able to work in team, lead team, or work independently
  • Being able to work under pressure
  • Being able to understand mobile technology such as iOS, Android, progressive web application.
  • Basic understanding of SQL and relational databases


  1. Other requirements
  • Experience in IT/software application project
  • Experience in business analysis and operational workflows.
  • Knowledge about business development projects in finance, banking is a plus
  • Having knowledge and able to understand technical design and technical details with common technologies (SQL, API, ...) is a plus

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