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Job Title:  Fraud Prevention Officer

Division:  Credit Risk Management
Department:  Fraud Detection

Ho Chi Minh, VN


Job Summary

Be responsible for conducting all types of investigation related to credit fraud both internally and externally,

supporting team members in investigation and assisting manager as per requirements.

Key Roles & Responsibilities

  1. Continuously reviewing, monitoring and understanding the application flow and behavior to detect fraud trend.
  2.  Proactively initiating and recommending process improvement during daily tasks in order to optimize fraud detection and prevention, including set-up, update and implementation of the new process.
  3. Conducting in-depth investigation upon findings through data review to detect actual fraud incidents in relation to either customers or internal staff.
  4. Conducting independent field check any suspicious incidents on the requirement basis.
  5. Communicating with relevant departments of fraud incident outcomes and handling the case from the start to the end process
  6. Proactively liaising with law enforcement agencies and government offices to ensure the company maintains sound relationship with those external contacts in an appropriate manner to gain maximum support during fraud handling.
  7. Properly taking preventive action based on the findings to effectively protect the Company from any foreseeable or potential damage
  8. Training and supporting team members in conducting in-depth investigation.
  9. Motivate the team to contribute their best effort.
  10. Assist and Fraud Prevention Manager in developing and implementing the fraud detection/ fraud prevention


Job Requirements

1. Qualification: University Graduate, major in Police, Security, Math, Statistics, MIS, Finance, Accounting or Business, Administration
2. Work Experience: At least 5 years of experience in financial sector, especially in the field of credit fraud investigation 
3. Knowledge:
- General knowledge of financial sector.
- Knowledge of consumer finance business is preferable.
4. Skills:
- Good communication and analytical skill
- Good interrogation and investigation skill

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