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Job Title:  Digital Performance Officer

Division:  Digital Transformation & Marketing
Department:  Digital Performance Team

Ho Chi Minh, VN


Job Summary

The Digital Performance Project Officer plays a key role to analyze data, help understand and articulate digital business performance and, in all projects, to provide more insight to support division strategies execution.
He/she plays key supportive role to DT&M Division Head in monitoring performance of digital businesses and marketing programs in coordination with internal Teams/Departments of DT&M Division, Sales Division, and other Divisions.

Key Roles & Responsibilities

• Data analysis:
- Understand & organize precise the objective of DT&M projects to aggregate, synthesize the correct data.
- Follow- up and report performance of DT&M projects & optimization projects outcome
- Analyzing marketing campaigns, developing reports, and making recommendations to improve campaign effectiveness.
- Synthesize, analyze, and visualize actionable data, insight, and performance of all current SVFC digital businesses to help Division Head or relevant Department Heads having specific insight for process optimization.
• Market Research:
- Market Research on competitors’ relevant activities.
- Other research per Division Head request and reports preparation.
• Reporting:
- Provide periodical reports on performance of SVFC digital businesses and campaigns based on set metrics.
- Provide recommendation on rooms-for-improvement.
• Other assignment by Division Head

Job Requirements

1. Education background: - University Graduated
2. Minimum Experience: - At least 02 years working experience in market research, data analysis in digital business, and experience in financial service sector is an advantage.
3. Knowledge, Competencies, Skills
- Data analysis and market research skills
- SQL, system logic and data flow mind for financial.
- Communication and influencing skills will be exceptional and always deliver a positive outcome, even where conversations are challenging.
- Aggressive, proactive behavior
- Respect timeline and outcome quality
- Self-motivate and positive thinking ability
- Strong data analytical and research skills
- The ability to work well under pressure, to project manage competing priorities and the ability to get things done quickly at high quality
- Fluent written communication and presentation preparation skills in both English and Vietnamese

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